When your front desk is checking patients in and your team is chairside, the phone keeps ringing. Solven Voice answers those calls, handles routine questions, captures new patient inquiries, and books supported appointment types.
Demos take place by Google Meet or phone, scheduled around your clinic's hours.
Illustrative examples with fictional callers. Your receptionist answers from the information and instructions you approve during onboarding.
Starter includes basic appointment booking with one supported calendar. During your demo, we confirm whether your scheduling system is supported and agree which appointment types your receptionist should book on its own.
Anything that needs staff review, such as longer procedures or special requests, can be taken as a request for your team to confirm. That way, your receptionist books what you're comfortable with and passes the rest to the people who should decide.
During onboarding, we review what information your receptionist needs to collect, how it will be handled, and which systems it will connect to.
If you have questions about your own privacy obligations, bring them to your demo and we'll walk through the proposed setup with you. You can also read our privacy policy.
Most standard implementations take approximately 7–14 days, depending on scope and integrations. Your team doesn't need to configure anything. We'll ask your office manager or front desk lead for:
| Plan | Monthly (CAD) | A good fit if you want |
|---|---|---|
| Starter | $349 + $699 one-time | Calls answered 24/7, new patient inquiries captured, and booking with one supported calendar |
| Growth | $599 + $1,199 one-time | SMS confirmations for booked patients, a website receptionist for online inquiries, and one standard CRM integration |
| Scale | $999 + $1,799 one-time | Advanced booking workflows across more appointment types, plus custom automations within an agreed scope |
Prices are in Canadian dollars, before applicable taxes. The one-time amount is the implementation fee. Compare all plan features or estimate your numbers.
No. It doesn't give clinical advice or diagnose. When a caller asks a clinical question, it takes a message or flags the request for your team, following the instructions you set.
Your receptionist follows the instructions you approve. Typically, it takes the caller's name and number, flags the request as urgent for your team, and shares any message you've provided, such as where to go for immediate care.
We confirm during your demo whether your scheduling system is supported. Starter includes basic booking with one supported calendar. If your system isn't supported, the receptionist can take booking requests for your team to confirm.
It can share the general information you approve, such as whether you direct bill. It doesn't look up a patient's coverage or benefits.
Yes. Your receptionist answers 24/7, so patients can book supported appointment types in the evening or on weekends, and other requests are passed to your team to follow up.
See how a managed AI receptionist would handle your clinic's calls and bookings.