Support

Frequently Asked Questions

Everything you need to know about how Solven Voice works, what it costs, and how it fits your business.

Can Solven Voice answer calls after hours?

Yes. Solven Voice operates 24/7, ensuring every call is answered whether it's during business hours, after hours, weekends, or holidays.

Can Solven Voice book appointments?

Yes. Solven Voice can connect directly to your calendar, check availability in real-time, and book appointments automatically.

Can Solven Voice answer website visitors?

Yes. Website visitors can speak or chat directly with your AI receptionist, helping you capture more leads and answer questions instantly.

Can Solven Voice integrate with my CRM?

Yes. Solven Voice can integrate with platforms such as HubSpot and other CRM systems to automatically organize leads and customer information.

How long does setup take?

Most businesses are fully set up and live within 7–14 days depending on integrations, customization, and business requirements.

Does Solven Voice sound like a real person?

Solven Voice is designed to sound natural, professional, and conversational. Most callers simply experience a fast and helpful interaction without long wait times or voicemail.

What types of businesses can use Solven Voice?

Solven Voice works well for clinics, med spas, dental offices, HVAC companies, plumbing companies, salons, gyms, real estate teams, law firms, agencies, and other service-based businesses.

Can Solven Voice replace my receptionist?

Solven Voice is designed to support your team, not replace great people. It helps answer missed calls, after-hours inquiries, repetitive questions, and website visitors when staff are unavailable or busy.

What happens if multiple customers call at once?

Unlike a traditional receptionist, Solven Voice can handle multiple conversations simultaneously so callers don't get sent to voicemail or placed on hold.

Can Solven Voice answer questions about my business?

Yes. Solven Voice is trained on your business, services, FAQs, pricing, policies, and booking process so it can provide accurate information to customers.

Can Solven Voice qualify leads?

Yes. Solven Voice can ask qualifying questions, collect customer information, and determine whether a lead is a good fit before passing them to your team.

Can Solven Voice send text messages?

Yes. Solven Voice can send appointment confirmations, reminders, missed-call follow-ups, and other automated SMS messages.

Can Solven Voice help recover missed revenue?

Yes. By answering calls, engaging website visitors, capturing leads, and following up automatically, Solven Voice helps reduce lost opportunities that might otherwise be missed.

Do I need special equipment?

No. Solven Voice works with your existing phone number, website, calendar, and business systems.

Can Solven Voice work with multiple locations?

Yes. We can configure Solven Voice for businesses with multiple locations, teams, or calendars.

What if my business has unique processes?

Every Solven Voice receptionist is customized to your business. We train it on your services, workflows, FAQs, booking process, and customer journey.

Is there a setup fee?

A one-time onboarding and implementation fee applies. The amount depends on the package, integrations, and level of customization required.

How do I get started?

The first step is booking a free demo. We'll learn about your business, show you how Solven Voice works, and discuss the best setup for your needs.

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